Monday, 30 January 2017

Reasons why Social Marketing can be a good contribution for public health in Bihar


1.     A new concept of health

In 1948, even before the creation of the World Health Organization (WHO), at the International Health Conference (New York, 1946), it was defined that «health is a state of complete physical, mental and social wellbeing and not merely the absence of disease or infirmity» (WHO, 1946, p. 100). This represents an important change from a pathogenic concept which means a health limited to the biomedical field , to a holistic concept that incorporates human sciences in that field where only medicine wanted to rule. Health should be considered in its socio-economical dimensions, involving the individuals, the environmental factors and the social conditions to preserve them. For their part, public servers and citizens must have an active position in the adoption of behaviours that can fight, control or prevent infirmity.

2.     The role of social marketing in behavior change
At least, since 1971 (see Kotler & Zaltman), applying marketing concepts and tools to improve social behaviour was established as an important contribution to that holistic concept of health. Organizations like WHO, FAO or the World Bank, and countries like Canada, New Zealand, USA or Great Britain have adopted a wider policy on social marketing in the public health sector. On a downstream level (see Andreasen, 2006), social marketing interventions have spread across the world, including India, and they were submitted to several evaluation studies (see Gordon et al., 2006; Helmig & Thaler, 2010), ensuring evidence that social marketing can be a good and efficient contribution. Approaches and tools like proper research, a citizen-centric focus, strategic goals definition, segmentation, targeting, positioning, branding, product, services or events conception, pricing, distribution, integrated communication, or evaluation are important contributions to health behaviour change interventions.

3.     A policy on social marketing in public health
Since 2004, the British experience of a national policy on social marketing in public health presents itself as a very good guide, involving numerous health behaviour change interventions with proofed results. All the concepts, processes, institutions, and steps of that British policy can provide a good contribution for other countries, according to proper knowledge, good policy transfer and proper implementation.

4.     My contribution
During my life experience on social marketing, I have followed and studied systematically that British policy (see Santos, 2016) and social marketing for public health, and I am sure that I can provide a useful contribution to your Think Thank, introducing knowledge and advices, providing learning and training, promoting and participating in specific research, informing policy and health systems design, and supporting evaluation processes, always according to your needs and goals.

References
Andreasen, A. R. (2006). Social Marketing in the 21st Century. Thousand Oaks, CA: Sage.
Gordon, R., McDermott, L., Stead, M. & Angus, K. (2006). «The effectiveness of social marketing interventions for health improvement: what’s the evidence?». Public Health, 120 (12), pp. 1133-1139.
Helmig, B. & Thaler, J. (2010). «On the effectiveness of social marketing: what do we really know?». Journal of Nonprofit & Public Sector Marketing, 22 (4) , pp. 264-287.
Kotler, P. & Zaltman, G. (1971). «Social marketing: an approach to planned social change». Journal of Marketing, 35 (July), pp. 3-12.
WHO, World Health Organization (1946). «Preamble to the Constitution of the World Health Organization as adopted by the International Health Conference». New York: Official Records of the World Health Organization, nº 2.
Santos, C. O. (2016). Social Marketing in a Country: The British Experience. Charleston, SC: CreateSpace.

Thursday, 5 January 2017

New paper about the reference frame approach



In the recent special issue of Janus, the jornal of Observare Research Center, about Global Communication, it was published my new paper about the reference frame approach and international communication strategies

Wednesday, 7 December 2016

Conference New Dimensions of Social Marketing








6 December 2016, at ISCTE-IUL, Lisbon, Portugal, we have made the conference New Dimensions of Social Marketing with Stephan Dahl. One hundred and twenty participants, including Professor Luís Reto, ISCTE-IUL Dean,  have listen the Stephan’s talk about a healthy habits campaigns for oil company’s workers, using apps, the gamification concept and a 7S of Social Media persuasion approach, based on:
-                     Simplify
-                     Sign-post
-                     Self –relevant
-                     Self-supervise
-                     Support
-                     Suggest
-                     Socialise
And I have presented my book. It was quite a good session. Thank you all.

Thursday, 1 December 2016

Tuesday, 29 November 2016

On the ISCTE-IUL website


O ISCTE-IUL promove a Conferência Novas Dimensões do Marketing Social, dia 6 de dezembro, às 18h30, no Auditório J.J. Laginha.

Introdução:
Luís Reto, Reitor do ISCTE-IUL

Intervenções de:
Stephan Dahl, Social Marketing and Social Media
Carlos Oliveira Santos, Uma Política Nacional de Social Marketing
Apresentação do Livro: "Social Marketing in a Country. The British Experience."

Stephan Dahl
É uma referência internacional do marketing social. Professor da University of Hull e da James Cook University. A sua obra inclui Social Marketing (Pearson, 2013, co-autor), Diversity Marketing (Thomson, 2002), Marketing Communications (Routledge, 2014, co-autor), Social Media Marketing (Sage, 2014), e Marketing Ethics & Society (Sage, 2015, coautor).

Carlos Oliveira Santos
É Professor Auxiliar do Departamento de Artes, Humanidades e Ciências Sociais da Faculdade de Arquitectura da Universidade de Lisboa e professor convidado do IPPS (ISCTE-IUL). Doutorado em Ciência Política (Políticas Públicas) pela Universidade Nova de Lisboa. Em 1992, iniciou, em Portugal, o estudo e o ensino do marketing social e criou o website Marketing Social Portugal (www.marketing socialportugal. net). É coordenador e co-autor de Melhorar a Vida, Um Guia de Marketing Social (Fundação Cebi, 2004), o primeiro livro dessa área em língua portuguesa, e publicou recentemente Social Marketing in a Country, The British Experience (CreateSpace, 2016).

http://www.iscte-iul.pt/home/noticias.aspx?NewsID=a0bca60c-c1f6-46b5-83cb-4fbed3d328a7


Wednesday, 23 November 2016

Lisbon Conference about new dimensions of social marketing

December 6, at ISCTE-IUL, Avenue Forças Armadas, Lisbon, Portugal, it will be the conference «New Dimensions of Social Marketing», with Stephan Dahl and Carlos Oliveira Santos.

Stephan Dahl is an authority in social marketing and diversity marketing. He is senior lecturer at the University of Hull and adjunct associate professor at James Cook University. He is author of Social Media Marketing (Sage, 2014) and Diversity Marketing (Thomson, 2002), and co-author of Social Marketing (Pearson, 2013), Marketing Communications (Routledge, 2014), and Marketing Ethics & Society (Sage, 2015). Stephan will talk about «What's App: social marketing in the social media sphere».
Carlos Oliveira Santos is assistant professor at University of Lisbon, and invited professor at IPPS (ISCTE-IUL). PhD in Political Science (Public Policy) by New University of Lisbon. Since 1992, he has pioneered the study and teaching of social marketing in Portugal and has created the website Marketing Social Portugal (www.marketingsocialportugal.net). His publications include Melhorar a Vida, Um Guia de Marketing Social (Fundação Cebi, 2004), the first social marketing textbook in Portuguese, and the recent Social Marketing in a Country, The British Experience (CreateSpace, 2016). Carlos will talk about this book.


http://www.iscte-iul.pt/home/noticias.aspx?NewsID=a0bca60c-c1f6-46b5-83cb-4fbed3d328a7


Monday, 24 October 2016

The ESMA review



In their October Newsletter 2016, my dear fellows from European Social Marketing Association made a very good comment about my book. Thank you. As Mark Twain have said: «Good friends, good books, and a sleepy conscience: this is the ideal life.» They say:


«“Social Marketing in a Country. The British Experience” by Carlos Oliveira Santos, PhD, is a comprehensive account of the British national social marketing strategy. The book uses a cognitive approach, to examine the genesis, evolution, and implementation of that policy process that led to an important development in British public health policy. In mapping this experience the book provides a useful resource for those seeking to contribute to the conception and development of similar policy solutions in other situations and countries.
Carlos Oliveira Santos is an assistant professor at the University of Lisbon (Portugal), PhD in Political Science (Public Policy) by New University of Lisbon. Since 1992, he has pioneered the study and teaching of social marketing in Portugal and has created the Marketing Social Portugal website. Previous publications have included Melhorar a Vida, Um Guia de Marketing Social (Improving Life, A Social Marketing Guide, 2004), the first social marketing textbook in Portuguese. Outside this field, he has published several books with studies about some of the biggest Portuguese enterprises as Amorim Group, Galp Energia, Mota-Engil and Pestana Hotels & Resorts Group, among others.»